PATIENT TRACE APP
IT IS ALL ABOUT THE PATIENT.
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SECURE MESSAGING Send and recieve text, voice, and video messages from a secure messaging center within your app. Maintain rigorous security, while delivering an on-demand messaging experience. VIDEO MEETINGS Host and attend real-time video meetings from your app, with visual annotations, screensharing, and the ability to record any conference for future review and reference. DIGITAL SIGNATURE Easily and securely share documents, contracts, and necessary paperwork through your app which can be signed and returned digitally, streamlining service and eliminating lag time. CLOUD STORAGE & VIRTUAL DATA ROOMS Deliver secure file storage within your app and centralized data workspaces. Maintain a record all files shared, with categorization and organization.
Ensure seamless workflows throughout your organization, making it even easier to service your clients. Use Webhooks to connect your other applications & business systems. |
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SPOTLIGHT & VISUAL ANNOTATIONS Create illustrative visual, vocal, and video annotations on files shared, that help you present exact details for precise and succinct communication.
To-do lists, designated binders, and scheduling enable detailed project and progress tracking for a streamlined task management system - all in one place. SCREENSHARING & COBROWSING Communicate digitally with immersive screensharing and co-browsing, creating a completely synchronized experience from within your app. TRANSACTIONS Power a transaction corner within your app, so your clients and teams can seamlessly processes transactions, guaranteed safe under the highest security requirements, all through the app. LOCATION SOCIAL CONNECTORS Connect WhatsApp and WeChat to your one-stop app, so your organization can manage interactions taking place between your clients and your business teams on these platforms. |
Our architecture
The platform capabilities can be broadly categorized alongside three layers.
The UI/UX and Workflow layer enables templatized conversational user experiences, tailored to business roles and workflows.
The Integrated Collaboration Layer seamlessly interweaves a range of rich collaboration capabilities that can be interwoven to create a connected, fluid experience.
The Integration and Deployment layer allows integration with business systems and the deployment within private or on-premise cloud infrastructure environments.
FLEXIBLE DEPLOYMENT
The Platform enables the seamless extension of business processes. For enhanced security, the solution can be deployed as a private cloud, shared multi-tenant cloud, or on-premise service.
AUDITABILITY AND PERSISTENCE
All interactions on the Platform are self-documented and recorded. Capture the location, device and time for every interaction sent or received within the APP, and maintain visibility on all communications.
RIGOROUS SECURITY
The Platform is engineered to meet the stringent security requirements of regulated industries, with encryption, and the ability to support the unique best practices of each business.
ENTERPRISE-GRADE COMPLIANCE
Maintain visibility on all communications and meet cross-border regulatory requirements as defined by SEC, FINMA, etc. Log and capture conversations as required by geo-specific standards, like MiFID II, GDPR, and PSD2.
Sophisticated Management
Patient Trace APP allows the easy integration of external systems of record, including document management systems, CRMs, transaction management systems, and more - to be a seamless part of a collaborative conversation. Additionally, Trace APP provides sophisticated relationship management capabilities to lend structure to the organization managing client relationships.
